Strata Management
End-to-end strata operations — finance, governance, maintenance, communications and compliance — tailored to your community’s size, budget and goals.
Core Services
Everything a well-run strata needs, delivered with clear accountability.
Finance & Accounting
- Monthly financial statements and bank reconciliations
- Annual budgets, 5‑year planning and contingency strategy
- Accounts payable/receivable and invoice approvals
- Audit coordination and year‑end reporting
Governance & Elections
- AGM/SGM planning, notice packages and voting logistics
- Council meeting agendas, facilitation and minutes
- Bylaw guidance and registry updates
- Records management and Form B/F preparation
Collections & Compliance
- Arrears monitoring and reminder workflows
- Late fees, liens and legal coordination as required
- Bylaw enforcement tracking and communications
- Insurance compliance and evidence collection
Maintenance & Vendors
- Preventative maintenance plans and routine schedules
- RFPs, contractor selection and scope management
- Site inspections and deficiency tracking
- 24/7 issue intake and emergency escalation
Insurance & Risk
- Annual insurance program quotes and comparisons
- Claims intake and coordination with adjusters
- Deductible/bylaw guidance and communication
- Risk assessments and mitigation recommendations
Communication & Owner Experience
- Announcements, notices and email/SMS alerts
- Ticketing with status updates for owners/residents
- Centralized documents, forms and FAQs
- Service level tracking and monthly KPI reporting
Service Options
Choose the engagement that fits your council’s needs.
Full‑Service Management
- Complete financials, council support and maintenance
- Portal access for owners, vendors and managers
- Emergency response and after‑hours procedures
Accounting‑Only
- Monthly statements, reconciliations and year‑end
- Payables/receivables and collections support
- Council retains day‑to‑day operations
Advisory & Consulting
- Policy and bylaw reviews
- Reserve/contingency planning and fee analysis
- Project/RFP support and governance workshops
Property Types We Manage
Specialized processes for each building type.
High‑rise & Mixed‑Use
- Complex systems (life‑safety, HVAC, elevators)
- Loading docks, move‑in/out coordination
- Commercial/retail interfaces and mixed‑use bylaws
Low‑rise & Townhome
- Exterior envelopes, roofing and landscaping programs
- Parking/garage management and bylaw enforcement
- Community‑first communications
Sections & Airspace
- Budget and cost‑sharing frameworks
- Shared facilities agreements
- Meeting logistics across multiple councils
Onboarding & Transition
Switching managers should feel organized and calm — not chaotic.
First 30–60 Days
- Document and records intake checklist
- Banking/insurance confirmations and contact handoff
- Maintenance and contract review with quick wins
- Council workshop to align goals and service levels
90‑Day Tune‑Up
- Budget variance review and KPI snapshot
- Preventative maintenance roadmap for the next 12 months
- Owner communication plan and portal adoption
- Feedback session and adjustments
Technology & Reporting
A modern owner experience paired with transparent council reporting.
Owner Portal
- Online payments and pre‑authorized debit
- Document library (minutes, bylaws, forms, notices)
- Service requests with timestamps and updates
- Announcements and emergency alerts
Council Dashboards
- Monthly KPI package (tickets, SLAs, spend vs. budget)
- Contractor performance and renewal calendar
- Insurance and compliance trackers
- Exportable data for audits and AGMs
Frequently Asked Questions
What does “full‑service” include?
Financial administration, council/governance support, maintenance & vendor coordination, collections/compliance, insurance and owner communications. We tailor the scope to your community.
How fast can we transition?
Most communities move to us within 30–60 days. We run a structured records intake, confirm banking/insurance, and meet with council to align on goals and service levels.
Do you support consulting or accounting‑only?
Yes. Many councils like to retain day‑to‑day operations while we handle accounting and compliance — or we can step in for project and policy advisory as needed.
Which areas do you serve?
Greater Vancouver and nearby communities. Ask about the Fraser Valley and Okanagan if your property is outside the core area.
Ready to compare proposals?
We’ll provide a clear scope, fee schedule and transition plan matched to your building type. Ask us for references from similar properties.